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:: Payment:
You may pay securely with your Mastercard or Visa through our site. We also accept PayPal and Google Checkout. Or, if you prefer, you may mail a check or USPS money order. Checks will be held until they clear, usually 10-14 days. Payment instructions are available when you checkout. :: Shipping:
Shipping and handling is a flat fee based on the order subtotal as follows: $0 - $30 = $5.95 $30.01 - $50 = $6.95 $50.01 - $70 = $7.95 $70.01 - $100 = $9.95 Over $100 = $10.95 We use USPS and UPS for shipping. Most customers receive their orders within 3 to 10 days. We know low shipping rates are important to you and we try our best to get you the best value for your shipping dollar. While most orders are shipped Priority or First Class Mail, some items may be shipped by slower means. You have the option at checkout to choose "Priority Upgrade" for an additional $2.00 (on top of the rates listed above). If time is of the essence, choosing "Priority Upgrade" will ensure your order is sent by USPS Priority Mail. Please keep in mind that order processing time is 24-48 hours. Please note that orders over $200 will require signature confirmation on delivery. :: Returns:
We stand behind every product we sell and pride ourselves on our customer satisfaction record. However, due to the nature of the products we sell, we can only accept returns if the product you receive does not match the description in our catalog. If you are not satisfied with your order, please contact us within 7 days of delivery. In the unlikely event you receive a damaged or defective product, it may be returned for a full refund, or exchange, within 7 days of delivery, provided we have been notified prior to your sending it back. Returns must be properly packaged to insure no further damage to the item. Under no circumstances will a refund be provided without returning the item. |
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